Thank you for asking me to speak to you today. The points you
cited in your kind introduction fairness, opportunity and
business competitiveness are subjects I feel deeply about.
They are very much a part of these remarks.
We need to change the organizations in which we work. We
need to change their leadership and their ways of thinking. We
need to open our leadership to real gender equality. If we can
change our organizations so that the idea of a pregnant CEO is no
longer unusual, we will also help the millions of other parents
besides us here today both men and women in the
workforce.
At present, the women in our workforce, whose contributions are
more than equal to those of their male counterparts, still must
manage career, childbearing and childcare in addition to their
jobs with little support from either society or their
companies. Where is the equality in this? If we value our families
as much as we say we do, we should be encouraging men to
participate more fully in the care of their children and the lives
of their families. Instead, we continue policies and behavior that
encourage women to drop out of work and men to drop out of their
families.
These issues of how society and companies treat parenthood have
to be seen in the context of what is going on around us. The world
is changing at an unprecedented rate, leaving a lot of old
institutions behind in the process. Just look at what has
happened during the past decade: the Soviet empire has crumbled,
the Berlin wall now is only a memory and thousands of souvenir
rocks, and the people of South Africa have abolished apartheid.
And these are only a few examples. People everywhere are demanding
change and making it happen.
At the same time, the business world is struggling with change
as never before. Individual businesses and whole industries are
being faced with the need for increased profitability and
productivity. We are losing markets we may never regain. We are
unable to invest adequately for a robust future. Our education
system is failing to provide enough skilled workers. Because of
these problems and all of the personal pain created by the
recession and the massive restructuring and downsizing of the past
several years, people have a tendency to look outside of
themselves for something or someone to blame. So, they round up
the usual scapegoats foreign competitors, too much
government, too little government, too many immigrants, and so on.
But whose fault is it, really? In the immortal words of Pogo,
We have met the enemy and it is us. To complain about
Japan or China or the European Union is to miss the point
it does nothing to improve productivity or competitiveness. We
have to look within our companies and ourselves to identify
the problems and develop the solutions, to find ways to unlock the
inherent strengths that will allow us to compete and win.
Some companies simply have not grasped the nature of the
challenges. Or that they must respond if they are to survive.
Others like many people are so attached to the
comfort of the familiar that they have not been able to let go of
old ways of doing business that are no longer adequate.
Nowhere is business failure to grasp its problems more
obvious than in its unwillingness to tap the potential of the
thousands of talented women who are ready and eminently
qualified to step into leadership positions. I am not suggesting
that just having more women in top management will cure all the
ills we face. But it will certainly help. And the willful
exclusion of women is representative of the resistance to change
that holds many businesses back from taking other actions that
could solve significant problems.
Maintaining barriers to women is an example of how we are not
playing to our strengths as a nation the greatest of which
is a workforce that is flexible and adaptable able to
think outside the nine dots. We have a
workforce with an abundance of initiative, a can-do
attitude and a passion for being first. We live in a competitive
culture. We should be at our best in the way we respect and value
individualism and individual differences. Cultural pluralism
should be the source of our success past, present and
future.
That lesson is indelibly etched in my memory from an
experience I had recently with a group of workers in a plant near
here. We had major quality and cost problems with a part that was
being assembled in the plant. Some of the managers were
considering moving the operation to Asia as an alternative to a
problem that seemed to them too big to fix. Most of the workers
were women; many of them were minorities. I very much wanted them
to be able to keep their jobs. So we challenged the workers to
come up with a solution in their own way.
We worked with them, and organized them into teams. They then
took over. They used a lot of common sense. They found ways to
streamline the assembly process. They reduced scrap costs. They
asked for and got training so they could maintain and calibrate
equipment. They even shopped the malls on weekends to get a better
price on toilet paper than the one the corporate purchasing
department was getting. They solved problems; they charted their
progress. They raised the bar whenever they reached a goal.
These workers many of them single mothers did a
superb job of solving cost and quality problems and today are
still the most competitive supplier in the world of this
particular part. They succeeded because a flexible, self-directed
solution was what was needed. Every day of their lives, these
women have had to solve tough problems, with little help and often
under adverse conditions. When they were encouraged to bring to
work the resiliency, ingenuity and an its all up to
me attitude that they had in the rest of their lives, they
were unbeatable. They succeeded not in spite of being women
and minorities, but because they were. The energy and
creativity they have had to have to survive in an unhelpful and
often unfriendly world gave them a competitive advantage.
The sooner we recognize the value of pluralism and diversity
and encourage women and minorities to just be who they are, the
quicker we will see how their contributions can transform the
workforce at all levels.
The composition of the workforce has changed, beginning with the
addition of significant numbers of women during World War II.
Today more than 70% of all American women between the ages of 20
and 54 work outside the home; 45% of all American workers are
women, and by the end of the century a majority of new entrants
into the workforce will be women. Yet a recent Labor Department
study showed that among executives and top officials, less than 7
percent are women. In another study, Fortune magazine
examined nearly 800 of the largest industrial and service
companies and found that of the 4000 highest-paid officers and
directors, only 19 less than one-half of 1 percent
were women.
Why? We all know that it has nothing to do with ability,
education, ambition or availability. Instead, the reasons cited by
both executives and workers male and female alike
are stereotyping, preconceptions, lack of career planning,
exclusion from key management jobs, and exclusion from informal
networks of communication. In short, discrimination.
Approximately 80 percent of the CEOs interviewed for a 1990
Catalyst study on women in corporate management acknowledged being
aware of the barriers to womens advancement. Most of these
CEOs perceived women as equally or better prepared than male
counterparts in terms of education, technical training, management
skills and interpersonal skills. But women were thought not to be
equal to men in career commitment, risk taking and initiative.
Lets look quickly at these three areas where women
apparently fall down.
Career commitment is a euphemism for what
if she has a baby?
Well, what if she does have a baby? Surprise: work goes on.
She redistributes the work among her colleagues, she stays in
touch by phone, fax and modem. It is very much the same as when a
male CEO has a heart attack, or breaks his leg skiing, or has an
automobile accident (or any of the thousands of other things that
happen in real life) and is out of the office for a period of
time. If any CEO (male or female) has not built depth and quality
into the management team so that he or she is not indispensable,
then we should all suspect there is a terminal case of the
CEO disease at work. (Only I can make a
decision. If Im not here, nothing can happen.). It is
nonsense. There are probably a few moments in any given year when
the CEOs physical presence is critical, but those few
moments are hardly a reason for not promoting women into top
management positions.
Indeed, the star system of highly paid and
visible CEOs may work against openness, candor and challenging
and other protections that can prevent one person from
taking a company right into big trouble.
The legitimate issue of career commitment is how
quickly we can offer high-potential women equal treatment so they
can see the benefit of staying with a company. Because many
companies have not implemented policies that support working
parents, women who choose to have families often have a difficult
decision to make. If the choice is between having children and
being a significant part of their care OR being paid 65 percent of
what a male counterpart is earning (who is also 20 times more
likely to be promoted into a top job), it is not difficult to see
why women might leave such a company to seek a better opportunity.
If companies want stronger career commitment from women, they
should hasten to correct pay inequities and create equal
opportunities for promotion.
The other characteristics for which women were perceived as
less than equal to men were risk-taking and initiative. This is
astounding, coming from a group of people who just acknowledged
their own lack of initiative and failure to take risks in the
critical area of providing equal opportunity for nearly half their
workforce. So much for those objections.
This conference is an opportunity to define solutions to work/life
issues that business and government can embrace for a more
productive, competitive future.
It is time for companies to acknowledge the primacy of family
in the value systems of both men and women. Too many women still
have to choose between career and family. And too often men
sacrifice participation in lives of their families to meet the
demands of their jobs. The costs to both people and the companies
they work for are too high. As the world of work changes, people
are beginning to seek rewards more enduring than a title and more
fulfilling than just a good salary. I have never heard of anyone
who on their deathbeds said they wished they had spent more time
at the office. Many must wish they had spent more time with their
children, or parents or husbands or wives or friends. Whatever it
costs, family leave is cheap, because it lets people give their
very best both at work and at home. No company that has provided
family leave has found it to be anything but a help in retaining
workers and improving loyalty and morale.
Companies are losing potential leaders because of
discrimination against women. Women are either taking their skills
elsewhere or are being ignored. The net loss to companies is the
same in either case. It is a brain and creativity drain of major
proportions. Companies cannot reverse entrenched attitudes
overnight. But they can indicate their good faith by addressing
pay inequities, by finding specific ways within their own cultures
to attract and retain women in positions that lead to top
management jobs, and by giving these efforts the high visibility
and priority they deserve. Besides being the right thing to do,
its the only thing to do to increase chances for business
survival by the year 2000.
I cannot emphasize too strongly the need for the recruitment
and in-house promotion of women into key management positions.
This is the litmus test of a company's attitude toward the
advancement of women. And nowhere is the stranglehold of the old
boys network more pervasive than in succession planning at
executive levels. You must be both persistent and consistent in
instructions to executive recruiters and the managers who are
hiring if you are committed to opening the selection process to
women. This is important, since when women become a majority of
new entrants into the workforce in a few short years, visible
evidence of equal opportunity for women in top positions will be
necessary for companies to compete for the best and brightest job
applicants.
The same demographics are at work on the customer side. Which
companies will have an advantage in a competitive sales situation?
A forward-looking company well-represented at all levels by women,
people of color and different cultural legacies, or a company that
visibly cannot compete across the talent spectrum?
This week you will hear about policies for part-time work
options, flextime, daycare, and a host of creative solutions
devised to help parents balance the needs of work and family.
And you will hear about the need for legislation, for laws to
replace the political "rhetoric" we hear about protecting and
fostering the family. At the deepest level, law reflects enduring
social values and beliefs. Legislation is more than just a set of
rules. It reflects the values toward which we hope to change our
society. For example, child labor laws were not only to stop
companies from exploiting and harming children, relatively few
were; rather, society wanted to make a pragmatic statement of how
it valued children. Federal safety standards, workers
compensation and minimum wage laws are other examples of attempts
to codify deep social values.
Taken together, all these policies you will be hearing about
provide meaningful support for all of our workforce. They will
specifically help us take advantage of the enormous potential of
our women workers.
As I mentioned at the beginning, we live in changing times. We
also need to change. But women should not feel they need to
change to become more like men. Rather, our institutions
and companies need to change so that women have a fair shot at the
starting blocks, so women do not have to make a lifetime choice
between career and family, and so that they are not discriminated
against either when getting a job or while on the job. If together
we can make these changes, then soon we will work for companies
where women will be able to take the positions they have earned
throughout society including at the top.