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University of TampereUniversity of Tampere
University services

Problems logging in to the Office 365 service? Please check the following points:

1. Enter your Basic user account as your_basic_user_account@student.uta.fi or your_basic_user_account@staff.uta.fi in case you are a staff member.

Format of the Basic user account

Login

bua@student.uta.fi, e.g:

  • ab12345@student.uta.fi

  • abcdef@staff.uta.fi

WORKS

Basic user account only, e.g:

  • ab12345

  • abcdef

DOESN’T WORK

email address, e.g:

  • lastname.firstname.x@student.uta.fi

  • firstname.lastname@staff.uta.fi

DOESN’T WORK

2. Can you login to other electronic services of the University? If not, please try resetting your password at https://www13.uta.fi/#english. A Finnish web bank id and password are required at the service. It will take a few minutes for the change to complete.

3. Your browser cache may provide false and obsolete information, even though the service in question is in order. Please try to login in the private mode of your browser. In the private mode, the contents of the cache should not affect the login sequence.

4. The cache problem may be persistent. Please try to login on another browser, or even another computer if available.

5. If the login problem runs on, please contact the IT Administration Customer service. The contact information can be found at http://www.uta.fi/english/administration/universityservices/it/index.html.

 
Kalevantie 4, FI-33014 University of Tampere
+358 3 355 111
Maintained by: customerservice.cc@uta.fi
Last update: 21.9.2015 12.05 Muokkaa

University of Tampere
+358 3 355 111
registry@uta.fi


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