Contact information

At the IT Helpdesk, you can get assistance with matters concerning e.g.

  • the students' and staff members' user accounts and key cards
  • visitors' user accounts
  • ordering mailing lists
  • changes of administrators of home pages and mailing lists
  • collecting software licenses ordered from the customer service

The IT Helpdesk locations are:

  • Main campus, Main Building, room E 246 (behind Alakuppila)
  • Kauppi campus, Arvo building, room E 106 (main lobby)


The opening hours are:

  • Mon - Thu: 8 am - 4 pm
  • Fri: 8 am - 3 pm.
  • On eves and outside teaching periods: Mon - Fri 8 am - 3 pm

Please send service requests to: