Information security

Protecting your computer

Ensure that your computer is equipped with appropriate and up-to-date firewall and malware protection. As the user of your computer, you are responsible for ensuring that these programmes have been enabled and that the updates for malware protection are installed regularly.

As a university member, you have the right to acquire malware protection software from F-Secure at a discount price. More information and instructions are available in the university's Intranet.

Phishing for user IDs and passwords

Phishing is the most common method for criminals to acquire and gain access to the IDs and passwords of online users. You can significantly restrict the consequences of phishing by using several different passwords for various online services.

Examples of the phishing attempts targeted at the university IDs and passwords are presented in Intranet's  phishing example page. From the Intranet you can also find instructions on how to safely log in online.

Note! If you accidentally respond to a phishing attempt, or suspect you did, you can secure your account by changing the password.


You can change the password through


or with your online bank account ID at

If it is not possible for you to change your password, contact the IT Administration customer service IT Helpdesk as soon as possible, and they will change the password for you.

Remember these security facts:

User ID and password

  • Be careful with your basic user account and your password so that no one else can use them.
  • Use different passwords for the university's electronic services than for other services in your use.
  • Change the password immediately, if you suspect someone else has access to it. You can change your password through the NettiKatti service or with your online bank account ID through IT Helpdesk can also change your password for you.


  • Be wary of phishing emails, only click on links if you are absolutely sure of their origin.
  • Confidential information in emails or email attachments must be protected.


  • Protect your computer (firewall, malware protection).
  • Lock the computer whenever you leave (press Win + L)

Mobile devices

  • Change the pin code of the SIM card.
  • Use a locking code.


  • Do not share information and files to third parties that do not have the right to see them.
  • Do not store sensitive data on a memory stick without encryption.

Contact immediately, if

  • you suspect that information security has been compromised,
  • you suspect someone else is using your account, or
  • you have clicked a suspicious link and you are now unsure how to proceed.

More instructions

More instructions are available through the following links: