If there are any problems with logging in, ensure your basic user account and password are still valid. The remote access is only available for the university staff, researchers and regular students. Basic user accounts are issued by the Tampere University IT Services.
If you receive the error message below, you can get past it by closing your browser and then reopening it.
The system encountered an error at Mon Sep 5 14:21:36 2016
To report this problem, please contact the site administrator at email@example.com.
Please include the following message in any email:
opensaml::FatalProfileException at (https://www.finna.fi/Shibboleth.sso/SAML2/POST)
Unable to establish security of incoming assertion.
"SSL connection error. Unable to make a secure connection to the server.
This may be a problem with the server or it may be requiring a client
authentication certificate you don't have."
or "The connection was interrupted..."
Use Internet Explorer instead.
Only Empty page opening an article or journal pages and URL address is: http://sfx.nelliportaali.fi/nelli06b/img/ajaxtabs/transparentpixel.png
Close browser tabs and /or delete browser history and cookies.This error happens irregularly. Changing to another browser helps too.
Please notice that downloading an e-book or an electronic article may take a while depending on the connection and devices used.
If you fail to log in to Andor or if the access to the databases is denied, check your browser and firewall settings .
- The browser must allow:
-Switching the connection to another server