Balanced scorecard as a learning and management tool in municipal service units (TASKU)
Abstracts (pdf)
Huotari, Päivi (2004): Strategic Knowledge and its Management - The Knowledge of the Helsinki Youth and Social Services Department Personnel as Strategic Implement
Huotari, Päivi & Sihvonen, Maarit (2005): Personnel as the Implementers of Strategies
- The Commitment to Strategic Work of the Personnel of the Social and Health Services in Kotka
Lumijärvi, Ismo & Ratilainen, Kirsi (2004): How to Measure Personnel as a Strategic Resource?
– Research on the Development of Strategic Personnel Indicators in the City of Tampere
Sihvonen, Maarit (2004): The Use of Performance Data in Municipal Decision-making
- The Balanced Scorecard in the Municipality of Loppi
Silvennoinen-Nuora, Leena (2004): Care Chain and the Measures of Effectiveness
- Evaluation of Effectiveness in the Care Chain of a Rheumatic Patient
Silvennoinen-Nuora, Leena (2005): Strategic Work and Balanced Scorecard (BSC) in Sector Management - Balanced Success in the Special Services of the Tampere City Department of Social Services and Health Care
>> Research Programme's Main Page
|
