IT services - Student services
The Computer centre provides it services for the students of the University of Tampere.
Basic user account
Every student of the University of Tampere obtains a Basic user account. The Basic user account is needed to log on to e.g:
- NettiKatti
- NettiOpsu
- Moodle
- Computers in computer labs
- Wireless networks
- Intranet-pages of the university
Activation of the Basic user account
Attached to the letter of acceptance, a new student receives a form containing his or her Basic user account and instructions for activating it.
Other students can apply for a Basic user account by filling in the form Basic user account application for students. The form is returned to the Computer centre Customer service.
» Basic user account application for students (pdf)
» Basic user account activation
Password
New students can activate their Basic user account by verifying their identity at a Finnish web bank with their personal web bank user id and password, in which case they will also set a password for their user account.
Otherwise, students will get their password and instructions for changing it when enrolling as present at the registrar's office.
It is recommended to change the password of the Basic user account at least every six months. Please find the instructions for changing the password at NettiKatti service.
A forgotten password can be changed with the student's personal user id and password of a Finnish web bank or by visiting the Computer centre Customer service.
The Computer centre never inquires the users' user account or password by email or by phone. The password is personal and never to be disclosed to anyone else!
» Instructions for changing the password
» Forgotten password change service
Requirements for a valid password
The password must
- be 8-40 characters in length,
- contain lower case letter(s),
- contain UPPER case letter(s), and
- contain digit(s) (use the number keys on top of the letter keys, NOT the number keypad on the right of the keyboard)
The password must not
- contain Scandinavian characters å, ä, ö, Å, Ä, Ö
- contain space, tabulator or ctrl characters or characters § ( ) < > & $ , ' | ; " % / \ = ^
- contain more than 2 repeated characters
- be the current password, in which the small-case letters have been changed to upper-case letters or vice versa
- contain any word or name like Charley7 or 24monTHs - there will be no dictionary checking if the password is longer than 8 characters
- contain owners name or user account in any form.
Validity of the Basic user account
The Basic user account is valid for as long as the student has an open right to study and he or she has enrolled as present. The validity of the Basic user account can be checked at NettiKatti service.
Rules for the use of the information systems
User accounts and passwords are always personal and not to be disclosed to anyone else! When accepting a user account, the student agrees to comply with the Rules for the use of the information systems as well as other rules and instructions concerning the use of the information systems.
» Rules for the use of the information systems
» University of Tampere Information Security Principles
NettiKatti
At NettiKatti, students can
- check the validity of their Basic user account
- apply for or extend their unix user right
- apply for or extend their eForm user right
- use email related services
It-services
The address of the University's web mail is https://www.uta.fi/webmail/. The user administration sends a message to every new inbox, containing the student's email address. The mail quota is 200 Mb.
At NettiKatti students can
- redirect their email to another address
- set an automatic reply message
- check their mail quota
- allow or forbid the publishing of their email address in the University's web search
NettiOpsu, electronic services for students
At NettiOpsu, students can
- update their contact information
- view their academic transcript
- send their academic transcript via e-mail to any e-mail address
- enrol on examinations and courses
- view their examination results
- inform the University staff of a study period or a traineeship abroad
Moodle
Moodle is a browser based studying platform which is used on several courses as a part of tuition. Moodle is a closed environment where students can carry out course assignments and get direct feedback of them.
The teacher will provide the required details at the beginning of each course.
» Moodle
Computer labs
There are twenty computer labs on the campuses. Students enrolled as present can use the computer labs mainly during opening hours of the buildings, and when the labs are not used for tuition.
Windows is installed in the workstations and there is a printer in every lab.
Problems with the workstations must be reported to the Computer centre Customer service by clicking the icon Vikailmoitukset.
Problems with the printers must be reported to Juvenes print. The contact information can be found on top of the printers.
Please work silently in the computer labs!
» Locations of the computer labs 
Key card
The key card must be used to enter and exit the computer labs. Each instance of the use of the key card is registered in an access control system.
The key card is included in the student cards of degree students and exchange students. The key card is activated at either Tamy when collecting the student card or later at the Computer centre Customer service.
A lost key card must be reported immediately to the Computer centre Customer service, tel. 040 190 4141 or by email to asiakaspalvelu.tkk (a) uta.fi.
The key card is personal! Students are responsible for the key card and its use for as long as they are in possession of the card or until it has been reported lost.
» Instructions for the use of the student's key card
Home directory
A backed up home directory of 50Mb is included in the Basic user account. Files which are not older than a day can be restored from the folder Backup of home directory on the desktop of a workstation.
The home directory is drive X: in My computer. You can also browse the files in your home directory in web mail at My account/File manager/Edu home. Please find the instructions on the web mail logon page.
Print quota
Students have a 200-page free print quota per term. The leftover quota will be added to the next term's quota up to 2500 pages. The quota will be reset if the Basic user account has been closed for six months.
As default, the printers print two pages per sheet, some printers print on both sides of the sheet.
More quotas can be bought at the Juvenes bookstore at the Main building.
» Print quota prices on Juvenes' website (Lisätulostusoikeudet)
Help desks
Help desks offer guidance concerning the computer labs. The Help desks can be visited personally or contacted by email or phone.
» Help desk locations and opening hours
N.B! Help desks do not support home computers!
Info stations
The students and visitors of the University can use info stations in the corridors and lobbies of both campuses. Info stations only have a browser installed. To browse outside the University website, the users must log on with their Basic user account.
Group work rooms
There are several group work rooms for students, with one computer and seats for 5-10 participants. Group work rooms are available during the opening hours of the buildings.
» Locations of the group work rooms
Wireless networks
Students can log on to Utapac wireless network. There are wlan access points on both Main campus and Kauppi campus.
Remote connections
Some of the network services are available from outside the university network. These are e.g.
- University intranet
- web mail
- remote connections (ssh, scp) to the unix-server
- University library's Nelli portal
Intranet
Some of the university's web pages are only allocated for the university staff or students. Links directing to the university's intranet pages are marked with .
Unix user right
Unix user right is needed to
- run personal websites
- use software or services on the unix-server (kielo.uta.fi)
- run websites on the www-server
- run alias-type mailing lists
You can set the unix user right for your Basic user account at NettiKatti.
Software
The students of the university have right to install F-Secure antivirus software on their home computer.
The Computer Centre also supplies licenses to some commercial programs. These programs can be purchased at a lower price for private use only. A program purchased from the Computer centre must only be used for studying, never for employment! The licenses are only valid for a predetermined time or until the end of the studies.
At the moment, SPSS and SAS are available via the Computer centre. For more information, please contact the Computer centre Customer service.
